Details

Arguing and convincing with confidence

17 November 2023, 9am - 5pm

Winning people over for your own ideas and getting your message across requires communicative assertiveness.
It is important not to beat your head against a brick wall, but to express your own position and underlying needs clearly and at the same time diplomatically.
In this workshop, you will learn and practice how to keep an eye on goals and processes as well as on the relationship with the other person.
You will use concrete situations from your everyday (professional) life to practice how to achieve a good balance between emotion and objectivity, how to ask questions skillfully and how to present your own points of view confidently.

Your benefit
+ Awareness of the importance of linguistic and body language frames
+ Recognizing your own impact through language and non-verbal communication
+ Getting to know rhetorical and diplomatic means
+ Application to concrete examples from everyday life
+ Depending on the target group: sensitization for gender-specific communication and challenges

Contents
+ Primes and perception as filters of our thinking and acting
+ Building and maintaining connections with others
+ Active listening and empathy
+ Rhetorical structure of your content
+ Getting across the point of your message
+ Winning questioning techniques
+ The art of small talk and leading to the desired topic
+ Recognizing and asking for the needs and interests behind positions
+ Skillfully saying "no
+ Scenic work with everyday examples
+ Supportive body language to emphasize your own message

Applied methods
+ Knowledge impulses
+ Self-reflection
+ Implementation exercises
+ Individual and small group work
+ Feedback rounds
+ Collegial exchange

Speaker: Dr. Angela Daalmann, Consulting - Coaching - Empowerment

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