IT for the start of your studies

The Media and Information Centre (MIZ) welcomes you to the Leuphana University Lüneburg! On this page we inform you about the most important IT services of the MIZ.

For more information, contact persons and step-by-step instructions on how to get started with the most important services, we also recommend that you take a look at our brochure "The IT Services of Leuphana".

Further information for first-year students on library services can be found here: www.leuphana.de/en/services/miz/information-for/first-year-students.html

Accounts

Leuphana account

Your Leuphana account will be assigned upon your enrolment. You will receive the user name (starting with lg...) and an initial password with your enrolment documents, which you can use to activate your account in our self-service portal (myaccount.leuphana.de). The Leuphana account is used for authentication for most IT services of the MIZ (see below).

myStudy account (College and Graduate School only)

myStudy is the online portal for your studies. Here you can manage your timetable, register for courses and communicate with your teachers. In the near future, you will be able to use your Leuphana account (see above) for myStudy. Until the changeover, you use a myStudy-specific account which you can set up directly on the website (mystudy.leuphana.de/portal/home?setLocale=en_GB). You need access to your Leuphana email address to verify the account, so after activating your Leuphana account, first familiarise yourself with the use of your email address and then set up your myStudy account. You also log into the Moodle learning platform (moodle.leuphana.de/?lang=en) with the login details of your myStudy account.

Library account

To obtain a user card and a library account, you first register online (www.leuphana.de/en/services/miz/work-and-study/online-registration/registration-form.html) and then appear in person at the library service desk to get your card. This ID is also called the Leuphana Card. You can further use it to pay in the cafeteria, to pay for printouts or to borrow equipment from the media lending service. The number of the Leuphana Card (311...) is the user name of your library account, your 6-digit date of birth is the password.

You will receive your Leuphana Card during the Opening Week from your Opening Week Tutor. If you need the card beforehand or were not present during the Opening Week, you will alternatively receive the Leuphana Card when you register in the library. If you are studying for a Master's degree, you will also receive the card when you register in the library. The card is issued against a deposit of € 10.00.

Systems, tools and infrastructure

	Why do I need it?	Account	Links	Support
Account Self-service	Changing your Leuphana account password, activation of services	Leuphana account	URL Account Service Further Information Instructions (Intranet)*	it-tutor@leuphana.de
Wifi	Wireless internet access in the buildings	Leuphana account	Instructions (Intranet)*	it-tutor@leuphana.de
VPN	Access to the protected university network from the internet	Leuphana account	URL VPN Further Information Instructions (Intranet)*	it-tutor@leuphana.de
myStudy	College and Graduate School only Portal for studying and teaching, timetable, teaching materials, etc.	myStudy account (in the near future Leuphana account)	URL myStudy Instructions	mystudy@leuphana.de
Moodle	E-learning platform for the College and Graduate School	myStudy account (in the near future Leuphana account)	URL Moodle Instructions	stud.digi-support@leuphana.de
QIS	Registration for assessments, assessment results	Leuphana account	URL QIS Further Information	qis@leuphana.de
Leuphana Card	Payment (cafeteria, library, equipment lending, printing), library card	Without an account	Further Information	leuphanacard@leuphana.de
E-Mail	E-mail address for all matters related to your studies	Leuphana account (if necessary with own password)	URL E-Mail Instructions (Intranet)*	it-tutor@leuphana.de
Rocket.Chat	Instant messaging for desktop and mobile devices	Leuphana account	URL Rocket.Chat Instructions (Intranet)*	stud.digi-support@leuphana.de
LUX	Search for academic literature, manage your library account, your loans, interlibrary loans and much more	Library account	URL LUX Further Information	recherche@leuphana.de
Printing service	Printing with the Leuphana Card	Leuphana account	Instructions (Intranet)*	it-tutor@leuphana.de
Data storage	Storage and sharing of files	Leuphana account	Instructions (Intranet)*	it-tutor@leuphana.de
Other services		Without an account	Instructions (Intranet)*

* The marked websites are only accessible via the Leuphana intranet. You can reach the intranet from the university network or via VPN.

Information & support for study-related questions

	Task/Topic	Links
Student Service	Semester fees and charges, student administration, examination administration	Website
Info Portal	Initial information on studies	Website
Deans of Studies	Responsibility for the organisation and implementation of studies and teaching	Website Dean of Studies, Education (in German) Website Dean of Studies, Humanities and Social Sciences Website Dean of Studies, Sustainability Website Dean of Studies, Management and Technology Website Dean of Studies, Public Affairs
Schools	Responsibility for the interdisciplinary parts of the study programme, academic advising	Website College Website Graduate School Website Study Counselling Service

Brochure "The IT Services of Leuphana"

In this brochure, you will find step-by-step information on how to use the IT services at Leuphana as well as all addresses and contact persons in case of problems.

The IT Services of Leuphana – First Steps for New Students