The MIZ services – Information for first-semester students

Welcome to Leuphana University Lüneburg!

We – the Media and Information Centre (MIZ) – as a combined institution constisting of the University Library and the Computing and Media Centre offer numerous services to support you during your studies at Leuphana. On this page, we offer you a step-by-step guide to getting started with the most important services. On the subpages, we also inform you about the most important services in the areas of IT and library.

For further information and contact persons, we recommend our brochure "The MIZ services".

First steps for first-semester students

Step 1: Activate Leuphana account


The myAccount page is used for identity management during your studies. Here, for example, you can change the passwords for various Leuphana IT services and activate specific services (e.g., Rocket.Chat).

Activating your Leuphana account

If you have entered a valid mobile phone number in your application at Leuphana, you will receive an email with your username and an SMS with an activation code after your enrolment. The username of your Leuphana account consists of a random combination of numbers and letters (e.g., 1AB-CD2).

For students enrolled before summer semester 2023, the username corresponds to the so-called " lg number" (e.g., lg0123456).

If you have not entered a valid mobile phone number, you will receive your username and a so-called "initial password" by post.

The Leuphana account is activated on the page Click on the icon "Activate Account" below the "Login" button, then on the button "Activate Leuphana Account". Enter your username and the activation code or the initial password. Then follow the further instructions to complete your activation.

After activating the account, the Leuphana password must be reset. This is initially valid for all services that are available via the Leuphana account.

Under "Applications > Password management" you can set separate passwords for individual sections that differ from the Leuphana password. For security reasons, we recommend that you at least set a differing WLAN password. If nothing happens when you click on the corresponding tile, then your browser is most likely blocking the opening of pop-up windows and displays this in the upper area of the window. Allow the pop-up windows for the myAccount page and then proceed with the password change.

You can find out which passwords to use for which services in the following overview:

Password management

Leuphana passwordWLAN passwordCloud passwordMail password
  • Password change
  • Login to public computers
  • Connection to network drives
  • Establishment of a VPN connection
  • Rocket.Chat
  • myShare
  • myWiki
  • Wekan
  • Printing system
  • Login to the "Leuphana" campus Wi‑Fi
  • Login to the "Eduroam" Wi‑Fi (also at other universities)

Logins that use the so-called identity provider:

  • myCampus
  • myStudy
  • Moodle
  • Academic Cloud
  • myVideo (Panopto)
  • Login to the email inbox


If you have problems activating and managing your Leuphana account, the IT tutors will assist you: it‑

Step 2: Visit Leuphana email account


Upon enrolment, you receive a Leuphana email address and a corresponding mailbox. On your Leuphana email address, you will receive all important emails for your studies, for example from the university administration and regarding your courses. You will also receive the newsletters that you have subscribed to in myStudy. You can log in to the email box using your Leuphana email address and the password that you have set for the email box on the myAccount page.


If you have problems with your email account, the IT tutors will assist you: it‑

Step 3: Set up myStudy account

Only for students of the College and the Graduate School!


myStudy is Leuphana's teaching organisation system. You can log in with the username and cloud password of your Leuphana account. In myStudy you create your course schedule and register for courses. All information, contact details and materials from your courses are made available here. The myStudy newsletters keep you up to date on what is important and offered in your courses, your field of study and at the university. Video tutorials on the user interface and the range of functions of myStudy can be found here.

Please note that myStudy is provided only for students of the College and the Graduate School. There are no contents for students of the Professional School in myStudy!


Under the menu item "Support > Contacts and FAQ“ in myStudy, you will find contact persons, information and FAQ which can help you with questions and problems regarding the course and assessment offer, course registration, assessment organisation and IT problems.

If you have technical problems with myStudy, myStudy Support will assist you:

Step 4: Register for library account and receive Leuphana Card

The library account allows you to borrow books and other media from the university library. First, you have to register online at the library. Then, you can pick up your Leuphana Card in person at the service desk during opening hours. The Leuphana Card costs €5 to issue. In addition, you will have to pay a deposit of €10.

To the online registration

Important: The Leuphana Card, which you can already use to pay in the cafeteria, can only be used for the library and the print function after completing the online registration.

Instructions for setting up the library account and obtaining the Leuphana Card

The IT services – logins, platforms & service range

The library services – learn, work & research

Brochure "The MIZ services"

In this brochure, you can find the most important information on how to use our services as well as all addresses and contact persons in case of problems.