I tested positive for Corona. How do I behave correctly and who do I have to inform?

Please follow the instructions of the public health authority or the recommendations of your doctor and do not come to the university.

Please call in sick to the Personnel service (Dagmar Rüther,, 04131 677-1029) and inform your supervisor. The general provisions of service and labour law apply to the continuation of your salary in the event of illness.

In addition, please also inform the occupational safety department (Jörg Seeba or Antje Dietrich:

I had contact with a person who tested positive. How do I behave correctly?

Please contact your general practitioner or the responsible public health authority immediately and regardless of symptoms if you have had personal contact (independent of travel) with a person who has been detected to be infected with the SARS-CoV-2 virus in the laboratory and inform your supervisor and the occupational safety department.

In consultation with your supervisor, please make use of the opportunities to work from home.  Please do not come to the university and follow the instructions of the public health authority or your doctor.

I feel ill. Can I come to the office?

If you develop symptoms of a cold or flu-like infection, please stay at home in any case. Please check with your doctor whether you should be tested for corona virus infection.

If possible, please work from home if you are fit for work or, if you are unable to work, call in sick to your supervisor and the personnel service (Dagmar Rüther,, 04131 677-1029).

The previous regulations for proving illness by submitting the certificate of incapacity to work from the 4th calendar day still apply.

How is communication and information provided internally if employees fall ill with the corona virus?

In principle, the public health authority is responsible for contact tracing. The public health authority will inform possible contact persons.

What is there to consider when going on holiday?

Please note the Personnel Service's advice on holidays.

I have been ordered into quarantine. What do I have to do now?

The local public health authority issues a quarantine order. If you or members of your household receive such an order, please forward a copy of it to the personnel service or professorial service and follow the instructions of the public health authority. Your salary will continue to be paid up to a maximum period of 6 weeks. For this purpose, an official quarantine order must be submitted so that the claims can be checked and implemented.

Persons who are not ill, but who have been officially ordered to remain in quarantine as a precautionary measure, are requested to stay at home and, in consultation with their supervisor, work from home if possible. In accordance with § 56 (5) of the Law on the Prevention and Control of Infectious Diseases (IfSG), the employer continues to pay remuneration for a maximum of six weeks.

The following applies to both cases: Employees are still requested to follow the instructions of the public health authority or the doctor. Please contact the personnel service (Ms. Rüther,, 04131- 677 1029) and your supervisor accordingly. In such cases, please also inform the occupational safety department and contact Mr Seeba (

What shall I do if I have stayed in a risk area?

Please do not come to the university and contact the responsible public health authority. Currently the state regulations are being revised with regard to the procedures for returnees from risk areas. Therefore, please follow the instructions of the public health authority and keep yourself informed about current changes in the state regulations. In addition, inform your supervisor, the personnel service (, 04131 677 -1029) and the occupational safety department (

Where can I get further information?

The Robert Koch Institute (RKI) continuously records the situation, assesses the risk to the population in Germany and answers frequently asked questions:

The Federal Centre for Health Education (BZgA) offers leaflets in German and Englishon important hygiene measures for you to download and print out in DIN A4 and DIN A3 format.

Current information on Lower Saxonycan be found on the website of the Lower Saxony Ministry of Social Affairs, Health and Equality (MSGG):

The Lower Saxony State Health Office also maintains a telephone hotline for questions about the coronavirus on 0511-4505555 (Mondays to Thursdays from 8 a.m. to 12 p.m. and 1 p.m. to 4 p.m. and Fridays from 8 a.m. to 12 noon).

The Federal Foreign Office provides up-to-date information for travellers:


What basic regulations do I have to observe on campus?

The presidential board urges all university members to strictly adhere to the distance rules communicated by the Robert Koch Institute, the further recommendations of the health authorities and the regulations of the state government.

The recommendations include a minimum distance of 1.5 m between individuals, 2.0 m during physical exertion respectively, regular (shock) ventilation of rooms at intervals of 20 min (meeting rooms) to 60 min (offices) for a duration of 3 min (winter) to 10 min (summer) and avoidance of meetings in groups (especially in closed rooms). Please also keep your distance from other people when meeting outdoors, both for your own protection and for the protection of others. Please minimise physical contact to an absolutely necessary minimum in accordance with the Corona Ordinance of the Lower Saxony State Government.

In order to further reduce existing infection risks, please note that in all university buildings there is a basic obligation to wear mouth-nose covers until you reach your own workplace.

Please refer to the Corona Ordinance of the State Government.

Please refer to the guideline for the protection of members and guests of Leuphana from SARS-Cov-2 infections and for the fight against the pandemic ("Hygiene guideline").

Please refer to the labour and service regulations for employees of Leuphana University Lüneburg valid until 12 October 2020.

Please refer to the new labour and service regulations valid from 12 October 2020.

Does the university provide mouth-nose covers for employees?

The University provides all employees with mouth-nose covers if required. Please contact Antje Dietrich or Jörg Seeba (

Are mouth-nose covers also compulsory in seminar and lecture rooms?

Whenever you are unable to maintain a distance of 1.5 metres from other people - even for a short time - you are required to wear a mouth-nose cover. This also applies within seminar rooms. As soon as everyone is sitting in their place, the mouth-nose cover can be taken off.

Are there disinfectant dispensers available? If so, where are they located?

Yes, near the main entrances inside the buildings. As the alcohol-based products are flammable, it is not possible to provide them in staircases.

Do students or other persons disinfect workplaces after each occupancy? Who takes care of cleaningcommunal areas?

In principle, infection is possible via inanimate surfaces, but according to the information currently available, this transmission path is of secondary importance. Damp cleaning with fat-dissolving agents is sufficient for virus removal. Surface disinfection is not recommended outside medical areas. Student workplaces are cleaned once a day by the cleaning service. Cleaning cloths are available for intermediate cleaning by users in building 10, east entrance (opposite the time-tracking system).

Can I get disinfectant dispensers for my department/office?

Not generally. The explicit recommendation of the public health authority and the company doctor is to wash your hands. Disinfectant dispensers are positioned at the main entrances in the buildings to relieve the washing facilities.

Will the rooms have to be continually ventilated or do the seminar rooms have appropriate ventilation systems?

A CO2 traffic light has now been installed in all seminar rooms. Rooms for events without a ventilation system should be intermittently ventilated for 3 to 10 minutes when the first yellow diode of the CO2 traffic light lights up (or at intervals of 20 minutes). If rooms are equipped with ventilation systems, these are switched on by the building management system via a time programme. The ventilation systems are operated with 100% outside air. Virus-retaining filters are therefore not required.

Do the distance and hygiene regulations apply to both courses and examinations?

The distance and hygiene regulations apply to all personal contacts in accordance with the hygiene guidelines and the hygiene guidelines for courses.

How is the situation that more people are now meeting in the corridors and stairwells being handled?

At the beginning of the semester, the building management will define and mark walking routes in all buildings. Please keep to the marked paths to avoid encounters in stairwells.

How can greater crowding at toilet areas, for example during breaks, be avoided?

Due to the still extensive online course formats, significantly fewer people will be present. Disinfectant dispensers are alternatively available at the main entrances of the buildings to relieve the washing facilities.

How many people are allowed to be together in a room? Which guidelines apply?

Basically, the minimum distance of 1.5 m between people (approx. 2.0 m from the centre of a seat to the centre of the next seat) must be maintained. The ventilation situation is also important. The rooms for events are appropriately furnished and marked with fixed seating. The guideline for offices is 10 m²/person, for laboratories and workshops 15-20 m²/person.


Can I continue to work flexibly from home?

Please refer to the labour and service regulations and information on working from home valid until 12 October2020. Please refer to the new labour and service regulations valid from 12 October 2020.

Can I withdraw from my holiday?

Leave applied for can be withdrawn from informally. This is subject to prior consultation with the respective supervisor. Days of leave not taken will be credited to your account.

Can I go on a business trip again?

Business trips are currently only authorised under reserve. If the area you are travelling to is classified as a risk area by the Robert Koch Institute at the time you start your trip, you may not go on a business trip.

I have children who cannot be looked after due to corona conditions. What shall I do?

If your underage children up to the age of 12, or relatives in care facilities cannot be looked after due to the corona-related closure of a care or nursing facility, or if care of the child is not permitted in the facility for reasons of hygiene, use the short-term opportunities to work from home in accordance with the "Service agreement on alternative jobs" (available at It is no longer possible to take advantage of confidential working hours. In addition, the personnel service is available for individual advice. You are also welcome to contact the staff council or the family service for personal advice. Achtung: auf DE nicht verlinkt!

Employees, who care for underage children up to the age of 12 and cannot perform their work to the contractually agreed extent even from home due to their personal situation, can contact the personnel service to find an individual solution. The staff council and the family service are also available for consultation. Possible options in this case are, for example, a reduction in accrued overtime, recourse to holiday entitlements, use of special leave with continued pay/remuneration (3 days), use of special leave with loss of pay for more than 3 days or a temporary reduction in working hours. In addition, in the event of a child's illness, standard and statutory provisions shall apply as before.

I look after relatives who belong to a high-risk group. What options do I have to organise my working hours flexibly?

Particularly if you have care obligations towards close relatives who belong to a high-risk group (chronically ill persons, persons with a weakened immune system, patients undergoing chemotherapy, etc.), we recommend that you consult the doctors treating the person you are caring for. On the basis of appropriate medical recommendations, your department will gladly assist you in developing and establishing temporary solutions that take into account your particular domestic situation and the particular health interests of your relatives from a high-risk group. Please refer to the "Dienstvereinbarung Pflege" (service agreement for care-taking) (available at for corresponding previous arrangements. For advice, please refer to your contact person at the personnel service or the professorial service. Achtung: auf DE nicht verlinkt!

I belong to a risk group. What shall I do now?

All employees who belong to a risk group defined by the RKI ( due to previous illnesses or special health restrictions and who are particularly at risk of a possible infection with the coronavirus as confirmed by an appropriate medical certificate, are advised in consultation with the company doctor and the occupational safety department to look for suitable measures and to take concrete steps to make working possible. If necessary, please contact the occupational safety department to arrange an appointment with the company doctor (Antje Dietrich: antje.dietrich@leuphana.de04131 677-1034).

There is no obligation for the university as an employer to inquire about employees' illnesses. However, if the employer becomes aware that the employee falls into a risk group, they must reduce the hazards by technical or operational measures. The company doctor gives advice on this on the basis of the medical findings and the working conditions.


Can I return to work in my office on campus?

If you are unable to work in an individual office, please contact your supervisor and the Occupational Health and Safety Department ( to clarify whether your offices allow for shared use in accordance with the distance and hygiene rules of the hygiene directive.

If you cannot work in shared offices because your office is too small to be shared with other colleagues and distance and hygiene regulations cannot be adhered to, please clarify with your supervisor whether it is possible to work in presence in alternation with working from home and develop work schedules together so that you can use your office as an individual office in alternation.

May we hold team meetings in presence again?

Personal meetings are again possible, provided that the minimum distances and the other requirements of the hygiene directive are observed. However, all employees are still required to keep personal meetings to a minimum.

May job interviews be held in person again?

If possible, interviews in the first round should continue to be conducted online - to avoid applicants' traveling, in particular. However, if a personal interview is absolutely necessary in the first round, it may also be conducted face-to-face, taking into account the requirements of the hygiene directive. The decision is up to the person selecting the applicants.

Which rooms will be equipped with video technology for hybrid teaching? Can these rooms also be used by employees for team meetings, for example?

Leuphana will gradually equip up to 80 rooms with hybrid meeting technology. These rooms will be marked as such accordingly. The rooms can usually be booked via MyStudy. There it is also noted which rooms are equipped with the corresponding session technology.
Please note: The rooms will be furnished or marked by the building management according to the minimum distance requirements. The arrangement of the furniture may not be changed.


Which level of accessibility applies to home-based work?

If you continue to work (partially) from home due to your individual situation, please make sure that you can be reached reliably by e-mail and telephone during your working hours, if necessary by switching over your office telephone.

The university management asks all employees who have a work laptop to always take it home with them. This also applies to weekends and when taking a holiday. No work is expected during the weekend or holidays. However, this is to ensure that in the event of a possible quarantine, work can be done from home and thus the functionality of Leuphana University Lüneburg can be guaranteed. The same applies to headsets and mobile phones.

What technical prerequisites do I need to work from home?

A VPN connection grants your computer encrypted, tap-proof access to the Leuphana University network. Your computer only needs access to the Internet at home. With the help of a VPN tunnel, university members can access resources (e.g. terminal servers, file servers, e-books, e-journals, etc.) from anywhere, which would otherwise only be available within the campus network. Further information can be found here:

You can also contact the IT service by e-mail (

What do I do if I don't have a work laptop, can I still work from home?

Employees who have previously worked in Windows with domain registration can use any hardware at their home to access their usual work environment via a terminal server. This hardware can also be their private PC. The terminal server provides a desktop that contains essential user-specific resources such as the personal e-mail box in Thunderbird, the personal home drive and bookmarks/favorites. You have access to standard applications such as Microsoft Office or Internet browsers. Special terminal servers have been set up for some areas or departments, which also allow access to department-specific applications such as HIS SOS / HIS POS or similar. Use of a terminal server requires local installation of the Microsoft Remote Desktop programme, a Leuphana account and a VPN connection.

Please note that the terminal server cannot be used to conduct video conferences.

The remote desktop client and the required RDP configuration are delivered specifically to the respective departments. The coordination is carried out by the respective department heads, deaneries or institute management with the MIZ.

If you have any questions regarding the terminal server, please contact the IT service (

Users who work on an Apple desktop computer at home can access their work equipment via screen sharing using private hardware. As this procedure has special security requirements, please contact the IT Service, for advice on how to implement it:

What technical resources does Leuphana provide for virtual (collaboration) work?

Leuphana uses video conferencing via ZOOM as an important tool for working from home. ZOOM supports high quality video and telephone conferences with up to 300 participants. Users can set up individual meetings via ZOOM or use a permanent personal conference room.

To keep your personal data as secure as possible, we have configured ZOOM in all functional areas in a way that only a minimum of data is transmitted and stored. All presettings have been set to give users the best possible control over data disclosure. An overview of Zoom's configurations at Leuphana for data economy can be found here.

All employees who would like to use their own conference room should request the AVM Service at avm-service@leuphana.deto set up a ZOOM account.

You can find instructions for installing Zoom here. Instructions for using ZOOM can be found in the MIZ instructions wiki (, accessible via VPN). Extensive support information can also be found in the ZOOM Help Center:

Essential for using ZOOM is a powerful internet connection with a bandwidth of about 600 kb/s for video conferences or about 80 kb/s for audio conferences. Further system requirements for using ZOOM can be found here:

How can I set up a telephone conference?

It is always possible to dial in to a meeting / conference by telephone using a German dial-in number and an access code, so that you can use a conference room for telephone conferences, too. Please note that you must first start the meeting online before the participants can join by telephone.

If you have any technical questions or need support, please contact the AVM team at There is more information about the AVM service here.



Will the buildings on campus be open again? In particular, will Building 8 be open again when lectures start?

Building 8 will remain closed during the lecture period. You can reach the infoportal by phone at 04131.677-2277 and by e-mail at Theses and other mail for the college and the student service should be dropped into the letterbox in front of building 10. All other buildings will be open again.

Will the cafeteria be open?

The cafeteria will run with a reduced number of seats in the Opening Week. It is necessary to register for a table electronically if you wish to eat at the cafeteria. Please also note that from a hygiene point of view you should pay with your staff/leuphana card if possible. It is not yet possible to make any statements about the operation of the cafeteria during the rest of the semester.

Please click here for more information about the cafeteria.

Is the library open?

From Tuesday, 1 June 2021, the library will reopen to the public as a place to study and work.
There will be 100 individual workstations available in the reading room. An official, negative antigen test result for SARS-CoV2 virus is required for access.
Furthermore, media can be ordered via the e-mail address, collection can be made in the foyer after a processing time of 5 working days. No antigen test is required to enter the foyer.
Access to electronic resources is also possible off campus for all university members via VPN client.
Further information on the current status can be found on the MIZ website by visiting the FAQ "Library closure".

Is the university sports / Studio 21 open?

The University Sports Center offers a wide range of online sports activities. Most of the presence offers have been discontinued. Although the fitness studio is available for individuals by the hour, as well as  tennis in single mode. Further information can be found here.

How may the outdoor sports facilities be used?

Sporting activities with a maximum of five persons and two households are permitted on the sports facilities. Please note that maintaining distance reduces the risk of infection. If the statistical cumulative incidence in the district of Lüneburg exceeds the 100 mark, further restrictions will be imposed.